Deloitte drafts AI into the back office, and other tech stories you may have missed

Accountants may have a less than exciting image but they have embraced AI to remove some of the most boring parts of the job…:

ConnectMe — an artificial intelligence-supported system introduced by Deloitte back in 2016 — is helping HR and IT professionals cut down on wasting unnecessary time dealing with relatively simple questions/tasks that often take hours for employees to complete. ConnectMe works off of algorithms that use in-house data. Using the algorithms and in-house data, chatbots are then able to provide quick, simple answers to many obstacles employees face on a day-to-day basis. ConnectMe also works to take over the mundane tasks of a job in order to free up employees to spend their time and skills on more rigorous tasks that require human thought and innovation. (Source: Fortune)

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