There are some words and phrases that trigger my anger. A politician saying “Clearly”, a non-expert saying “Scientists say”, a company saying “We take security and privacy seriously”…:
[…] But data breach notifications have become an all-too-regular exercise in crisis communications. These notices increasingly try to deflect blame, obfuscate important details and omit important facts. After all, it’s in a company’s best interest to keep the stock markets happy, investors satisfied and regulators off their backs. Why would it want to say anything to the contrary?
The next time you get a data breach notification, read between the lines. By knowing the common bullshit lines to avoid, you can understand the questions you need to ask.
“We take security and privacy seriously.”
Read: “We clearly don’t.”